Terms of Use
TERMS OF USE
Please read these Terms of Use ("Agreement", "Terms Of Use") carefully before using this Site, operated by "Rusidava Management & Psychosounds Music S.R.L." ("RMPM", "us", "we", or "our"). This Agreement sets forth the legally binding terms and conditions for your use of the Site at https://psychosounds-music.bigcartel.com.
By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms Of Use. Capitalized terms are defined in this Agreement.
Headquarters :
Rusidava Management & Psychosounds Music SRL
Bucharest, Romania
CUI: 36818761 RC: J40/16105/08.12.2016
Article 1 - Price
The prices of our goods are listed in Euros all taxes included. For RON please send the order only by mail to : [email protected]. These exclude processing costs (this includes bank fees) and shipping. These prices are displayed in Euros only.
When ordering from a country other than Romania, the customer is the importer of the goods concerned. For all products shipped outside of the European Union, the price will be automatically calculated without tax on the invoice. Customs duties, local taxes, import duties or state taxes are likely to be required for import. These are at the customer's expense and under their sole responsibility both in terms of payment and tax returns to the authorities and qualified organizations of the customer's country. We recommend that foreign customers inquire about these aspects with their local authorities.
RMPM reserves the right to modify its prices at any time. However, the products will be charged based on the rates in effect at the time of acceptance of the order.
The products will remain the property of RMPM until fully paid for.
Orders may be paid in Euros or RON only.
Article 2 - Orders
When ordering on the Site, customers are asked to create an order form containing personal information which must remain updated. The sales contract is considered concluded when RMPM receives, via the e-shop/mail/phone, the duly completed order form (which is filled in by our services in the case of an order placed by phone), which is then processed for verification of the accuracy of the data concerning the order.
Orders may be placed :
On the website : https://psychosounds-music.bigcartel.com. Payment only in EUR
By mail : [email protected]. Payment in EUR and RON.
By phone : soon.
By completing the order form, the customer agrees unconditionally and commits to abide by these terms and conditions in their dealing with RMPM. Should one disagree with any elements specified in these terms and conditions, we invite them not to transfer their order form to purchase products on https://psychosounds-music.bigcartel.com.
Article 3 - Confirmation
The data recorded by https://psychosounds-music.bigcartel.com during the confirmation of the order constitutes proof of all transactions made between RMPM through https://psychosounds-music.bigcartel.com and its customers.
The data recorded by the payment system constitutes proof of the financial transactions.
Article 4 - Availability
Our offers of products are valid as long as they are visible on the website, within the limits of available stocks. This excludes promotional operations mentioned as such on the site. Links directing to products which have become out of stock will be listed as "Out Of Stock" or "Sold Out".
In the event of unavailability of a product occurring after the order was passed by the customer, our services will inform the customer by mail and refund or compensate via credit note form the collected and cashed sum.
Article 5 - Shipping
Products are sent to the delivery address the customer provided during the ordering process. There are different delivery methods that depend on the destination of the parcel.
We do our best to send the parcels within 30 days of payment (under the condition of availability of the product). RMPM may not be held responsible for any delays due to the courier.
In case of delay, a mail will be sent to the customer to inform him/her of an eventual consequence on the delivery date that was indicated during the ordering process.
Article 6 - Payment
The payment of the purchases can be made either by PayPal, credit card or by Bank Transfer to RMPM.
Use the following coordinates for Bank Transfers :
Account owner :
RUSIDAVA MANAGEMENT & PSYCHOSOUNDS MUSIC S.R.L.
IBAN (International Bank Account Number)
RO11INGB0000999906467703
BIC (virement SWIFT, Bank Identifier Code) : INGBROBU
Article 7 - Return policy
7.1 Right Of Withdrawal
In accordance to the legal provisions in force, customers have a period of 7 days from receipt of the products to exercise their right of withdrawal to RMPM without having to give reasons or pay a penalty.
In case of exercise of the right of withdrawal within the abovementioned period, only the price of the purchased product and the sending costs will be refunded ; the cost for returning the product to our office remain at the customer's expense. Should the customer exercise his right of withdrawal on part of the order he received, the refund of the initial sending costs will be prorated to the item's shipping cost and not to the whole order.
Returns are to be done in their initial and complete state (packaging, accessories, user's notice...) that allows the product to be resold as new. RMPM asks of the customers to join copy of the invoice of their order for optimal management.
In accordance to the legal provisions in force, the right of withdrawal may not be exercised on customizable books, audio or video recording which have been unsealed by the customer.
For Returns send a mail to : [email protected]
7.2 Returns, Exchanges & Warranty
Our products are checked individually before being sent. In case the customer receives a damaged parcel, the customer must notify the courier immediately. In accordance to the legal provisions in force relating to the compliance with the contract and particularly, we will refund or exchange the products apparently defective or which do not match the customer's order (these provisions do not concern items damaged during the delivery). We ask of our customers wishing to implement these provisions to contact our Customer Services through this contact form.
The items must be returned by mail in the complete state in which these were received (accessories, packaging, notice...). The customer also benefits from the warranty against hidden defects, in accordance to the legal provisions in force. These provisions do not prevent the customer from benefitting of the right of withdrawal.
If the product is no longer available, our services will contact the customer to determine the nature of the refund (credit note, bank transfer).
7.3 Digital - soon on the site
Digital purchases are non-refundable, even when the files have not been downloaded by the customer.
Article 8 - Customer services
For any further information, questions, exercise of the right of withdrawal, warranty, we ask of the customers to contact our Customer Services through this contact form.
Article 9 - Intellectual property
All texts, comments, articles, illustrations and images reproduced on the websites of Rusidava Management & Psychosounds Music (this includes http://psychosounds-music.bigcartel.com) are reserved under copyright as well as under Intellectual Property for the whole world. In this regard, in accordance with legal provisions in force, only a use for private purposes is allowed, provided that there are no different or more restrictive provisions in the abovementioned law for such purposes. Any other uses constitutes counterfeit and is sanctioned under Intellectual Property unless prior authorization from RMPM. Any reproduction be it total or partial of the catalog of RMPM is strictly prohibited. All rights reserved.
Article 10 - Liability
The products sold on our e-shop are conform to the legislation. It is the customer's duty to verify with the local authorities of his country the possibilities of importing or using the products or services that they plan to order.
Photographs and texts, illustrating the products and audio recordings and their lyrics are carefully checked before being put on line. Variations between the descriptions and products as well as errors within the texts or photographs are possible, RMPM cannot be held liable for these.
RMPM cannot be held liable for the nonfulfillment or defective completion of the contract concluded in the case these would be attributable to the customer, to unpredictable or insurmountable occurrence due to a third party or to an act of god.
RMPM cannot be held liable for any damages be them direct or indirect, issuing from the abovementioned risks.
Article 11 - Applicable law & litigation
This contract is subject to Romanian Law and formally written in Romanian language. In case of litigations, the Romanian courts will be only qualified.
Article 12 - Personnal data
Personal data and information concerning the customer are required to manage the customer's order and for our commercial exchanges. These may be transferred to companies that contribute to these relations, such as those responsible for the completion of orders, their management, processing and payment. These are stored for security purposes, to comply with the legal and regulatory requirement as well as to enable us to enhance and customize the services we offer and the information we send to the customers.
Our website is conceived to be particularly sensitive to the needs of our customers. This is why we use cookies. These are designed to signal your visit on our site. Cookies are only used by RMPM in a way that enables us to improve the personalized service we offer to our customers.